Ask for Jesus in sales! I couldn’t ask for a better experience with this group of team players! Absolutely coming back for my future personal and business needs. 👌🏼 Thanks!
I really don't like the key to enter my truck has no remote to lock and unlock and it difficult for me that I'm short to climb into the truck It should have come with running boards and liner
GREAT customer service.
Amazing... didn't expect to leave with my car or even to be qualified for one but the personall did great in making sure that i did just that with very little down.. will be highly recommending from here moving forward... THANK YOU GUYS!!!
Great service and excellent customer service
Our experience was very great. Daniel our salesperson was very courteous and kind. He gave us a tour of the facility and would offer us water and asked us if we were fine. While we were waiting he would conversate with us to make our time worth the while. What a great experience.
The experience here was great, from when we stepped foot until we left. Everything was explained and thanks to Mr. Pepe Hinojosa we left very happy with our decision! Definitely will come back & recommend.
Mr. Pepe Hinojosa has an excellent customer service, professional, he help us set up onstar and the chevy app. Thank you!! Garza Fam.
Jessica @ Service Department was very helpful throughout my vehicle repair process. She called me every single step of the way to information me of my vehicle status. I’ll be visiting Bert Ogden Chevrolet in Mission for any future vehicle service
Fast, reliable service
Good service 👍
Nice friendly staff
Great people , please actually send out the actual survey !!!
Great customer service!!! 😁
Great customer service ☺️
Joey was very attentive and answered all my questions and or concerns I may have had. . Stayed in communication with me on a daily basis giving me updates on my vehicle. He is very professional and exceeded my expectations and I thank him for all his help.
Good service work with you on price
Oil change and tire rotation done in time projected. Friendly staff. Used online Apt scheduler but was new customer so not in system when we arrived. Will be in system next time.
It's was a great experience sales representative Leo Tijerinas is the best, attentive, honest and helpful I am happy with my new car. If you want to have the best experience an the best prices go here 100% recommended.
Great customer service sending friends and family to Karina
Thank you very much Jessica she was a wonderful service lady I appreciate it very much God bless you all thank you for the great service
Kristian was super nice and explained everything with good detail, love the experience and will go back with him
Experiencia y Amabilidad (Translated by Google) Experience and Friendliness
Much improvement from past experiences, even though they are the same company but different brands, Jessica was very pleasant and fast, and she called when my vehicle was ready as promised.
Josh, Alberto, Benito, and Annais were extremely helpful and attentive to what I was looking for. After being at a different dealership, and not being totally “sold” on what they had, my father suggested that we visit his friends at Bert Ogden in Mission. My family has already purchased 3 vehicles from the dealership and I was extremely happy with service I received, they even had the exact car I wanted despite current inventory storages! Very happy and excited to be driving in my new Chevy Blazer!
My husband and I were very pleased with our car buying experience. When I called and spoke with Pete before we headed over he assured us he’d have us taken care of and that we’d be treated like family, just as he’d demonstrated in a past visit. Jesus then called us when we were on our way to get an idea of what we were looking for. When we arrived he had the perfect selections waiting for us to test drive. We extra appreciate his enthusiastic negotiating on our behalf. Jan was delightful as well as super ...
I wanna thank Jesus and Pete for doing a wonderful job on helping my wife and I with the process on buying this new 2022 Silverado truck they made everything so much easier great people I will gladly recommend this place to my family and friends
Saleman was very attentive and professional. They were open to negotiat.. Brought home what we wanted at a great Deal. was in and out within 3 hours. We are very happy with our purchase. We are Completely Satisfied! 🙂
Drove off with a new vehicle, super friendly staff that were ready to answer any questions I had. Pete was awesome and will definitely come back when in need of a new vehicle!
Very helpful. Pete helped me out so much. I was in desperate need of a vehicle. Thank you so very much.
The dealership made the process easy, quick and clear communication.
It was a great experience. I received great customer service since the moment I got there.
Had a great experience. Salesman was knowledgeable about what I wanted and was able to help me. Very friendly and helpful.
Great service. All were very helpful with everything. Everything was explained and clear as this is my first new vehicle purchase. Thanks Bert Ogden.
Hector Cantu deserves a salary rise 👌🏻👍 He is the best
Great service and staff! Work very hard to listen to you and get you what you need Update: having issues with the vehicle already - 1000 miles in. Less responsive when it comes to service and take care of newly purchased vehicles. Update again - issue fixed. Never going through anyone but Joe - call and ask for him he's the guy.
Came in wanting great customer service and came out getting great customer service and the vehicle I wanted with a Great deal !!…thanks to my salesman Jerry and the whole staff for making this process as easier as can be. Will definitely purchase from here again..10/10 !!!!!
Great experience provided by Charlie Gonzalez and all the other people involved in making this purchased possible for me.
Good morning! I'm on vacation in Mission, Texas and I went to Burt Ogden's to change the oil in my truck. The technical advisor at the reception Jessica Flores understood the needs well despite my English which is not very good! thank you! 2022-02-26
Very professional and knowledgeable about all the vehicles and made the whole transaction very easy. Hector was our salesman and he made sure everything went smooth and quickly. They have lots to choose from and once we made our selection the process only took about an hour and we were on our way home with our new car!! ??????
Visited the Bert Oden Cadillac Servicing department on Tuesday, Nov. 20th. John, one of the Servicing agents assisted me as soon as arrived early in the morning. Within an hour and 15 minutes, the wheel rotation was done, the oil had been changed, and the vehicle checklist had been completed. Outstanding job by John and the Servicing Crew, I really appreciate it, thanks1 Juan O. Garcia
I took my Cadillac to get serviced at Bert Ogden Chevrolet and was helped by Jerry. He was very professional and took his time to explain everything in detail from the moment I dropped off my vehicle to the time I picked it up. My experience was excellent. Thank you Jerry!