Customer Testimonials
I had a great experience!! The salesman was very helpful and friendly. I love the vehicle I chose and purchased!! Thank you.
Buena atención,, con personasamables, buen servicio, y el café que disfrute mientras esperaba de lo mejor. (Translated by Google) Good attention, with friendly people, good service, and the best coffee that you enjoy while you wait.
Excellent customer service! Such reliable staff going above and beyond to assist and keep customers happy. A huge thanks to Joey and manager Juan!! Great service at its best!!
Friendly and efficient staff
Joe at customer service was very polite and attentive while my car was getting a minor repair due to recall. Lobby has a very nice waiting area. Very clean and easy to get to due to my being disabled.
Customer Service was given by Chyna and absolutely loved how well she took care of us and the maintenance of our vehicle. We always go with her highly recommended
Jesus Garcia was amazing! Very knowledgeable, was an easy process.. very impressed and happy with my purchase!
The repair was nice and quick and done correctly as well. I had a flat tire with a nail on the side wall and they had refilled my wiper fluid and make sure everything was nice and ready for a big drive.
I was pleased with the people and the help they provided for getting my new car it made the process easy
Ok experience.
The repair was nice and quick and done correctly as well. I had a flat tire with a nail on the side wall and they had refilled my wiper fluid and make sure everything was nice and ready for a big drive.
Got what I wanted
I had an excellent experience at Bert Ogden - Mission where I was attended to by Chyna!! Dropped off my vehicle one day and it was ready the next day. When I went to pick it up, she surprised me with a complimentary Carwash!! Completely satisfied with their promptness but most importantly with Chyna’s customer service!!! ⭐️⭐️⭐️⭐️⭐️
Friendly customer service and supportive representatives at the facility.
Hands down the best. I went in there honestly, with zero expectations. When I tell you those guys did every single thing in their power to get me a vehicle. Insane. So happy, will only be doing business with them from now on. Please ask for David Lucio, he was awesome
Mr Diego Ortiz was very knowledgeable and attentive. The price we paid for our truck was affordable and competitive. I had done extensive research and Bert Ogden had the best price.
It was a great experience for my first vehicle purchase ever.
My salesman David Lucio went 120% over on his customer care with us. I really recommend him as we were there for a few hours that he even ordered tacos for us, while we were there processing the sale. I love my car 🚗.
Jesse the salesman went out of his way to get me the best payment on the truck. Also finance department was very helpful. Thank you all for your help.
Out salesman Pete Lopez was amazing! Smooth process in getting us a new car for our daughter!!
Great experiece. Friendly environment. Would recommend this dealership.
Very positive visit. Didn't know what, if any, vehicle I wanted. Pete helped me, without any pressure, to test drive an Equinox and answer all the questions I had. Jan in finance was a real gem. She guided me through the financials and answered all my questions...more than once. I did buy a 2022 Equinox and traded in my 2015 ford F250.
Would definitely recommend to friends and family!
Great salesman great managers. Had an all around good experience. Made purchasing a car as comfortable an experience as possible. A++++
Service was excellent
My salesman, Pepe Hinojosa, at Bert Ogden ALWAYS provides amazing customer service, has me drive out in the vehicle I want, and gets me the BEST deal possible. I’ve never been disappointed with Bert Ogden that’s why I keep coming back. This is the fourth vehicle Pepe sells to me and I will continue to come back and my family also.
Bert Ogden dealership was able to schedule my vehicle at a moments notice. They deserve a prestigious award to assisting after the OTHER dealership did me wrong.
Drove in right after a night shift and they took in my car and fixed it for me. Starbucks coffee machine for the win, Thanks
Ask for Diego or Jesus, I guarantee they will provide you with a top notch experience and exemplary customer service. If you don’t leave with a vehicle, you’ll want go back when the time is best for You! Joe and Jan also are amazing!
Best service!!! Our advisor Joey was amazing gaves us daily updates on our vehicle. The diesel technician was amazing super helpful and was able to fix our truck!! We are beyond thankful for all there help! Recommend mission chevy they have the best service.
From the walking in, meeting my salesman to helping us get our new 2022 Silverado everything went great. Drove off happy and do look forward in purchasing in the future. Great service great experience.
Muchas gracias al vendedor Pete Lopez. Nos ayudó con la compra de dos Vehiculos. Gracias por hacer el proceso fácil y por su paciencia. Esperamos regresar pronto por la Traverse. (Translated by Google) Many thanks to seller Pete Lopez. He helped us with the purchase of two vehicles. Thank you for making the process easy and for your patience. We hope to return to the Traverse soon.
Our Salesman was very Helpful and professional. Pete Lopez
Very helpful
Good people, they work with you.
Tuve muy buena experiencia con mi vendedora Glendy García.Me trataron de lo mejor El manejador Benito Treviño excelente trato y el Sr Jorge Cantú.Lo recomiendo cien por ciento. (Translated by Google) I had a very good experience with my salesperson Glendy García. They treated me the best. The manager, Benito Treviño, excellent treatment and Mr. Jorge Cantú. I recommend him one hundred percent.
Charlie Gonzalez made the purchase experience quick, and without any pressure which is a rare quality on a salesperson. The vehicle was washed and filled with gas, and Charlie explained every feature on the vehicle to my daughter so she would know exactly how to used them to maker her driving experience more pleasurable behind the wheel.
Great experience Diego’s the best
Very smooth and quick
What an awesome experience, very good costumer experience. The process was Pain less easy and fast. I will recommend coming to this place. Great job !
Painless; actually an enjoyable experience; staff very courteous and knowledgeable about products; highly professional; I have purchased multiple Chevrolets in the past; this is my 2nd Truck from Burt Ogden Chevrolet. They are my dealer and when I am in the market for another new vehicle, Burt Ogden has earned my business.
Awesome
Bert Ogden Chevrolet Service department refused to service the air conditioning on an 8 year old Chevrolet Traverse because it had more than 100,000 miles on it, and it wasn't bought at their dealership. To be fair, they did give me the option of pleading my case to the service department manager. I shouldn't have to beg to get a car repaired. Ridiculous. The average age of an SUV on the road in the US is ~11.5 years old and the average mileage per year is ~14,000 miles. That means the average car has 100,000 miles on it by the time its ~7 years ...
I m very satisfied with truck and price they gave me,and very satiafied with the trades i gave them they did the best to do business with me
Had a great experience overall. All staff treated us very well. Sales Rep. Jose Alberto Machorro did a GREAT Job on keeping up with my expectations. He was very patient and professional. 🙏👏
Primero que nada quiciera agredecerle a Pete Lopez por el gran servicio que nos Dios a Mi a Mi Novia y a Mi Hija por la pasencia y por Aver luchado para que todo se hiciera realidad! Muy hamable y un caballero Pete! Igual al demás del equipo que nos atendió con la compra de nuestra nueva troka gracias Dios me los bendiga y los cuide! Arrrrrreeeee👉😁
I purchased a brand new truck in 2021 due to Covid I have been unable to enjoy traveling in it when it was time for my first service I was informed that my free oil change had expired the service advisor immediately notified me that they would work with me and give me a discount I appreciate what he did knowing that I was going to have to pay thank you so much.
Ask for Jesus in sales! I couldn’t ask for a better experience with this group of team players! Absolutely coming back for my future personal and business needs. 👌🏼 Thanks!
I really don't like the key to enter my truck has no remote to lock and unlock and it difficult for me that I'm short to climb into the truck It should have come with running boards and liner
GREAT customer service.
Very professional and knowledgeable about all the vehicles and made the whole transaction very easy. Hector was our salesman and he made sure everything went smooth and quickly. They have lots to choose from and once we made our selection the process only took about an hour and we were on our way home with our new car!! ??????